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GuardianCam is here to support you. We have found that the "Frequently
Asked Questions" sections of our web site (including General and Technical)
addresses more than 90% of all support issues. Please review the questions
and answers on both the General and Technical FAQ sections. If you're still
in need of help, click on the Request Technical Support sub-tab under Main
tab called Support (where you are now).
Frequent Support Questions
I don't have Java Installed, and need to
download the Microsoft or Sun Virtual Machine. Where do I get that?
Other Technical
I am getting a picture that looks like an oil
painting or negative.
What are the minimum system requirements to
watch the video?
I'm using a Macintosh computer, why can't
I watch the video?
I'm using Windows 3.1 or WebTV, why can't I
watch the video?
How do I upgrade the version of my web browser?
How do I enable cookies?
How do I enable Java and JavaScript in my
browser?
The video camera has been shifted away from
the room.
Between 1-3pm, why is the video dark and blurry?
Why does my picture slow down sometimes?
Can I record the video?
Why does it log me off after ten minutes?
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