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Naturally, parents have some questions about GuardianCam. “Who else can
see my child?” That’s one we are asked a lot.
So here’s the answer: GuardianCam is for the exclusive use of the parents
and extended family members of the childcare centers who offer our service.
The only people who can see your child through GuardianCam are the ones
who your childcare center approves. That’s the parents of the other children
they attend with and sometimes an extended family member. These are probably
the exact same people who see your child each day when they come to pick
up their own.
Secure. Secure. Secure. When your center first installs GuardianCam,
there is a three-step security process for gaining access to the system.
First, you’ll need your childcare center’s GuardianCam ID, which only your
center can provide (not even GuardianCam will disclose this to a parent).
Then you’ll need to complete a password request on-line, providing information
that your center director will use to verify that you are really you. After
you have completed the application, your center director uses that information
to either approve or deny your request for a password. Moms and Dads must
each have their own unique passwords. (Sharing time is over.)
After the initial triple-check security process, GuardianCam’s system
automatically monitors the use of each and every password. Our system is
very good at catching on to people who share their password (a definite
no-no.) Passwords that have been abused are turned off immediately.
What if somebody “cracks the code” and gets into GuardianCam’s system?
First, it’s never happened. But in the unlikely event that it ever does,
we’ve taken one additional step. There is never anything on the parent’s
viewing page that identifies which childcare center is being viewed. So,
even if someone could see the picture, they wouldn’t have a clue where the
center was located. They could be looking at Walla Walla or a center in
the Bayou, but there would be no way for them to tell.
So is GuardianCam secure? You bet it is. Security is our most important
task and we’re very good at it!
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